At Giselle Routes, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you interact with our website or services.
1. Information We Collect
We may collect the following types of personal information:
- Name
- Contact details (phone number, email address, shipping address)
- Order history and preferences
- Any information you voluntarily provide when contacting us
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Respond to your inquiries
- Improve our services and website experience
- Send updates about your order or promotional offers (only if you’ve subscribed)
3. Opt-Out Instructions
If you no longer wish to receive promotional emails or updates, you can opt out by:
- Clicking the “unsubscribe” link in any promotional email, or
- Sending a request to [email protected] with the subject “Unsubscribe”
Please allow 1–3 days for your request to be processed.
4. Data Protection
We implement appropriate security measures to protect your information from unauthorized access, loss, or misuse. While no system is entirely foolproof, we strive to maintain the safety of your data.
5. Access & Updates
You can request to review or update your personal information by contacting us at [email protected]. We’ll respond to your request within 1–3 days.
6. Policy Updates
We may revise this policy occasionally to reflect changes in our practices or legal requirements.
Contact us
If you have any questions about your return, feel free to contact us at:
📧 [email protected]